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Nebraska furniture mart customer service –

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Nebraska Furniture Mart Customer Service Phone Number () , Email, Help Center


I noticed a surface scratch on the couch about 2 weeks ago I contacted Nebraska Furniture for further assistance, they said I could pay for some sort of repair service, really? I am in the process of seeking out some sort of product to determine if I can fix the issue. This is a bummer. I will never purchase anything from Nebraska Furniture again and will never recommend them to anyone else. Very Disappointed Customer. The first order was a dining room table and rug.

We received a call before delivery that table had been scratched during loading and that they could not remove the scratches. We refused and the new table top was delivered and installed a few months later. Later on we ordered more furniture, a bedroom set and a large rug for the bedroom.

Once again we received a call that the king bed baseboard was damaged during unloading and that we could keeping or replace it. When delivery showed up they installed all of the bedroom furniture before putting the rug down. Needless to say they got it ass backwards.

When they were done the rug was extremely wrinkled. I was told they would go away. We place heavy objects on the rug for a week and no success. When we called Nebraska they refused to replace the rug. They said it was the fault of our automatic beds. I then filmed us taking the bed apart and laying the heavy mattresses on the floor for a week. We were finally able to get the wrinkles out. We then put our bed back together and have since had no problems.

We have sent all of our documents and videos to Nebraska showing that the rug was not installed properly, mistreated in the delivery truck by setting heavy items on the rolled up rug and the trouble we had to go through taking apart our rug, sleeping on the floor for a week and then reinstalling our bed. Nothing but crickets from the Nebraska supervisor and management when videos were emailed. We went to NFM for flooring. We ordered the first floor and was told that it was discontinued.

Then we ordered another floor That was a wait of 2 months. We ordered a another floor and was told that we would have to wait over a month for it to be delivered. I had a bad experience with a General Contractor who took my money and did not complete our floor and now I am having to wait and wait looking at a bare floor.

Chad was nice and apologized, but the way it happened I will definitely let my friends know my experience. I hope that our floors are really delivered April This has been the second worst experience I purchased a home and made a major purchase from your store.

I also purchase the warranties for these items. I never dream this could happen with a company of the magnitude of Nebraska Furniture Mart. It is August and the refrigerator stopped working. It has been over 3 weeks ago and it is still not working. Absolutely horrible that I could not have this item delivered to myself, or the other 3 NFM stores within miles.

And wait for a relative to make a trip over Christmas to bring it back. Date of experience: October 07, It would be best to have them all on the appliance’s page directly, instead of having to click through and download a PDF file.

I’ve been a loyal NFM customer since moving to Omaha in Customer service and prices are great, and no sales tax for products purchased in stores where they don’t have a brick and mortar! Date of experience: October 06, Was looking to replace a mirror from another company that was backordered until – not only found a better mirror but a great lamp AND the two of them were less than I was paying for the original mirror I ordered!

Way to go NFM! I was able to select in home delivery for a few days from now, but once I put my actual address in, it told me that wasn’t available. Now I have to wait a month to get my item, which is disappointing. Reply from Nebraska Furniture Mart. Hi Kelly! Sorry for the trouble. It should ask for your zip code at the top right corner or when you sign in, it should reflect the address on your NFM profile.

We are sorry we were unable to deliver sooner. Hoping this item frrezer arrives on date promised. It’s been extremely difficult with a couple of other companies to deliver as promised. Time will tell. This review only for the online ordering process only. The website is slow, constantly freezes, and redirects to home page consistently.

A revamp for website would be a great investment for NFM. Date of experience: October 05, Hi Kylie! Sorry for the trouble with the website. We appreciate your feedback. Went into store to buy this computer but there was no one to help me, there was a sign next to the computer saying it was sold out?

But it says in stock online? Checkout was a pain. It was just a pain.. Hi Nancy! Under ‘Order Summary’ on the right side there is a question «Do you have a coupon code? I tried 3 times to change my oassword and each time the link wanted me to log in to change my password. I never did get an email to make the change. Website has been slow load times, filters that should allow multiple options price are single selection only, autofill is overridden and character entry is delayed making data entry tedious, adding a 2nd item auto bundles shipment and separating changes original delivery options for other items.

In short, UI is rubbish. Date of experience: October 01, Good afternoon, Tracey! We are sorry to hear you did not have an easy online shopping experience. Our IT team is working diligently on improvements. Among the products offered by the company are furniture, electronics, appliances, flooring, computers as well as builder sales. Companies are selected automatically by the algorithm. A company’s rating is calculated using a mathematical algorithm that evaluates the information in your profile.

The algorithm parameters are: user’s rating, number of resolved issues, number of company’s responses etc. The algorithm is subject to change in future.

Overview Reviews 0. Customer Service: Location: More phone numbers and emails Less phone numbers and emails. Nebraska Furniture Mart Website: www. Omaha, Nebraska Help in Social Networks:. Claim this business. Customer service. Product or Service Quality.

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